We now have some limited seating available for dining only in our main chalet. In accordance with the current executive order, there are several guidelines associated with this such as:
- Table time limits (this is our call, we need to share the limited space available to us)
- Outside food & beverage is prohibited
- Reservations required (in-person, first come first serve)
- Guests still need to boot up and store personal items in their vehicles.
- Tables are reserved for those who have lift tickets on. Again, due to limited capacity, indoor dining is reserved for those who are skiing & snowboarding.
We are taking a conservative approach right now. Please be patient with us and our staff. Also, very limited capacity is allowed right now. The chalets are not simply "open" like before.
We are still working on a plan for Jaxx. At some point, we are hoping to offer indoor table service on Wednesday-Friday. Weekends TBD. Stay tuned for updates coming soon.
Per allowances made by MN Dept of Health, our lower level area in the chalet is now a Warm Up Zone with a capacity of 20. There are chairs but no tables. Food and drink is not allowed in this area. Again, personal items not allowed.
We are happy and thankful that those who purchase our food and beverage will now have a place to eat and drink it indoors. We will need to take turns to use the limited space that is allowed to us.
Mr. Zotalis,
ReplyDeleteWhile I see your fear and caution given the current situation. I encourage you to take a more liberal approach to allowing ticketed and season pass holders use of the lodge for booting up an using minimal storage of belongings the the lodge. This can be done safely and quickly and while not be any more dangerous than allowing people to purchase food and sitting at tables in proximity to others. As a two time family season pass holder access and use of the lodge is apart of what I have purchased. If you are unable to provide a full service for the full service price I paid, perhaps you should consider a partial refund or credit to pass holders for services not delivered. Admittedly I know nothing of Welch Villages finances but right now I see lots more people on the hill then in years past and assume you guys are profiting as well as any year. Please consier the optics of what you are choosing todo by not allowing season pass holders to use the lodge in any significate way.
Thank you for your time,
oh and one last thing, please stop grooming out the freshly fallen snow. We don't get much of it and I would like to enjoy riding on it.
Thank you for your time,
David T. Berg
I agree Dave. We have been season ticket holders for a couple years now and have been shocked by many of their new rules and how rude the staff has been this year. I understand the safety of others and regulations that need to be in place to stay open but that doesn't excuse the poor customer service.
DeleteCompletely agree with these comments! As a state, Minnesota has been utterly overreaching on their restrictions. Let the kids play!
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